FAQs

What materials are the lashes made out of? 

Our Traditional Glue-On lashes are made out of Cruelty-Free Mink. Our Magnetic Lashes are made out of high quality synthetic mink, faux mink. Please note on our packaging for our magnetic lashes it states that they are "mink" we would like to apologize for the confusion, but they are FAUX mink. 

How long does shipping take? 

Please allow 2-3 days for processing before your order is shipped.

Domestic orders typically take on average up to 8 business days from when they were processed to be delivered (depending on where you are located).

Expedited orders are delivered on average within 4-6 business days once dispatched to the courier from our warehouse.

International orders are delivered on average within 7-15 business days depending on customs and weather conditions (depending on where you are located).

Due to COVID-19, all couriers are experiencing delays affecting all delivery times for customers worldwide. We are monitoring this closely to ensure that customers are receiving their products are quickly as possible during this pandemic.

 

What is your Return & Exchange Policy?

Please read about our Return Policy and our Exchange Policy on our support page . Please email support@1929lashes.com if you have any questions or concerns. 

 

How do I cancel an order?
All orders once placed are finalized and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted.

 

How do I contact customer service?
You can contact us at support@1929lashes.com